Agile Scrum QA as a Resilient System

Lines of software, like different colored spools of yarn woven to make a tapestry, are artfully blended by software engineers to make individual features and, eventually, a larger cohesive software product. Just as the mindful guidance of each hand that works a loom or skillfully manipulates knitting rods contributes to the overall creation of each [...]

Reinventing QA

In June 2010, Harvard Business Review Editor-in-Chief Adi Ignatius found himself as the moderator of two paths diverged in a conference room. One the one hand, he had a pile of clear reader feedback demanding that the executive summaries in the magazine be brought back. Ignatius and his editorial staff had recently pulled the summaries [...]